Apply for a refund

Please see the terms and conditions of the refund here.

If you’ve purchased Booking Protection, you can easily request a refund through your dashboard. Here’s how:

1. Open your confirmation email and click the link to access your dashboard.

2. Scroll down to “Apply for a Refund.” You’ll see details showing that your registration is refundable.

3. Click Apply for Refund, a short form will pop up automatically.

4. The form will already include key details like your booking reference.

5. Just fill in any remaining fields, add your supporting documents.

Once your refund request has been sent, your dashboard will close and your booking will be cancelled.

To receive an update on your refund or retrieve your application, please visit this page - REFUNDABLE.ME

To contact the insurance company please contact - https://www.protect.group/contact

If you did not purchase booking protection and want to see more information on our policy please see this page.